Privacy Policy
Effective Date: 07/01/2026
We at ClearWorth Residential, LLC ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website, use our resident portals, or lease an apartment at our communities.
1. Information We Collect
We collect several types of information from and about users of our community, including:
- Contact Information: Name, email address, phone number, and mailing address.
- Demographic & Identity Information: Date of birth, government-issued ID (e.g., driver's license), and vehicle information.
- Financial & Employment Information: Bank account details, credit history, tax returns, pay stubs, and employment history provided during the application process.
- Technical & Usage Data: IP address, browser type, and interactions with our website or resident portal (via cookies and tracking technologies).
- Security & Access Data: Footage from security cameras located in common areas, keycard/fob access logs, and visitor logs.
We collect this data through:
- Direct Interactions: Information you provide on rental applications, lease agreements, and maintenance requests.
- Automated Technologies: Website cookies and analytics, or property management software.
- Third Parties: Consumer reporting agencies (for background and credit checks), employers, and previous landlords.
We use the collected information for various purposes, including:
- Processing rental applications and managing your lease agreement.
- Processing rent payments and managing billing.
- Communicating important community updates, notices, and maintenance alerts.
- Providing services such as package receiving, amenity access, and maintenance repairs.
- Enforcing the terms of our lease agreement and community rules.
- Maintaining the safety and security of the property.
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors that assist us in operating our property management software, processing payments, or conducting background checks.
- Legal Authorities: When required by law, court order, or to protect the rights, property, or safety of our residents, staff, or the public.
- Business Transfers: If the Apartment Complex is involved in a merger, acquisition, or sale of assets.
We implement appropriate technical and administrative security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
- Access & Correction: You may review and update your personal information by contacting the leasing office.
- Marketing Opt-Out: You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link in those emails. Please note you will still receive essential community and lease-related notices.
Our property and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this page.
9. Contact Information
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:
ClearWorth Residential
5944 Luther Ln, Suite 600 Dallas, TX 75225
[email protected]